Support & Maintenance
Throughout the life of our and business partner products, W5 Solutions offers repair & maintenance. We also support governments, international partners who need local service and support in the Nordic region.
We take full responsibility for all aspects of in-service support adapted to customer requirements, such as:
• Failure tracking and recording.
• Preventive maintenance on-site.
• Corrective maintenance on-site and repairs.
• Technical assistance.
• Operational support/on-site support.
• Obsolescence management and end-of-life supervision.
• Configuration management.
• Failure review boards.
• Spare parts management and spare parts supply.
• Upgrades and refurbishment, due to obsolescence or new requirements.
• Helpdesk phone, e-mail and fax