In many customer service areas there is a need to separate the customer from the personnel with protective glass panels. The use of protective glass is often motivated by a high risk for robberies or the need to prevent spreading of infections. One major drawback of the protective glass however, is that it also mutes all sounds and makes conversations through the glass difficult. To provide a solution for this problem, TELEANALYS has developed the intercom system PARCOM. The PARCOM system makes it possible for customer and personnel to maintain a natural, two-way, conversation as if the protective glass was not there at all.
The IP Minicom solution is a rugged full duplex IP based intercom system that also enables you to connect externally via interfaces such as, tetra, radio, VHF, etc. The system is set up dynamically/statically which means that the users can decide which user(s) can hear what, and which user(s) can communicate to whom. The system is seamless between wired and wireless or a mix of both.
The IP Minicom system stands out by having extremely good voice quality together with minimal latency eliminating echoes. IP Minicom is a platform concept that is tailored according to the users’ specific need with regards to the number of channels and external interfaces, activation of the system such as VOX, PTT, priority, indications, etc.
The IP Minicom customers are from various occupations such as military & special forces, fire fighters, navy, military academies, industry, etc.